Resume / CV

Creative. Photography. Marketing. Technology.

BACKGROUND

Technical Project Management | Six Sigma Black Belt | Certified Scrum Master | Certified Scrum Product Owner | Technology Operations | Service Management | Site Reliability Engineering

Experienced technical project manager with a proven track record of directing resources across technology and business teams, in support of multiple global SaaS platforms in a multi-stack / multi-cloud environment. Consistently champion mission critical initiatives from inception to completion, successfully managing teams, programs, and projects, while implementing processes and controls that deliver stable, performant, and highly available services and systems.  Incredible talent for developing relationships within an organization.

Specialties: Large-scale program management, project management, technology operations, service delivery, change management, strategic and business planning, global process design and implementation, managing globally distributed teams, business transformation strategies, business and IT architecture, software life cycle development, digital marketing, omni & cross channel marketing.

Experience

Hinge (a Match Group Company), New York, NY

2021 – Present

Director Technical Project Management, Platform & Data Engineering | 2023 – Present
Senior Technical Project Manager, Engineering | 2021 – 2022

I am responsible for leading and refining the project management function within the engineering department. Key responsibilities include setting up principles and best practices in order to achieve the highest efficiency in delivering projects against the organizational roadmap, using a variety of traditional and hybrid methodologies and frameworks, including Agile, Scrum, Kanban, and Waterfall.

Additional responsibilities include:

  • Formulate and own the mission, values, responsibilities and best practices for the engineering Project Management function.
  • Work cross-functionally with product managers, designers, engineers, data scientists, operations, and others to build and evolve the squad and workstream org structure.
  • Establish organization wide approach to the complete life cycle of running projects
  • Provide thought leadership on projects prioritization and team structure in order to deliver maximum efficiency
  • Partner with product and engineering stakeholders to identify pain points in product deployment lifecycle and implement process improvements with an iterative and collaborative approach
  • Manage complex cross-functional initiatives spanning across the engineering, product, business, marketing, and operations teams, and other key stakeholders
  • Work closely with engineering leadership to identify requirements between projects in order to estimate project scope, timeline, and goals; define milestones in order to help manage resources effectively and utilize metrics to track progress and drive accountability
  • Track project progress and communicate to stakeholders and management; proactively flag and help resolve blockers and risks along the way

CHEETAH DIGITAL (a Vector Capital Company), New York, NY

2017 – 2020

Director of Technology Operations |  Technical Project Manager, Site Reliability Engineering

In partnership with the executive team, I am responsible for the global delivery of key strategic infrastructure, on-prem data center, cloud (AWS & Azure) and security initiatives across all global platforms and products. Additionally, I was responsible for ensuring the 24×7 stability and performance for a global suite of Marketing Platforms (SaaS products), ensuring that the appropriate processes, governance, and change control mechanisms are implemented across global operations and infrastructure teams, using a variety of disciplines including agile, scrum, and traditional project and program management-based methodologies.

EXPERIAN MARKETING SERVICES, NEW YORK, NY

2008 – 2017

Senior Technical Project Manager / Manager, Global Technology Operations | 2015 – 2017
Senior Operations Manager, Global Product Management | 2013 – 2015

Partnered with executive and senior management across global organizational units. Primary responsibilities included executing and implementing both product and operations level initiatives for enterprise level cross-functional marketing SaaS platform. Primary point of contact for project and feature development status, working across teams representing Development, Operations, and Client Services & Success.

Senior Solutions & Delivery Manager, Professional Services | 2008 – 2013

New client integration. Discovering and understanding current client needs and future program ambitions and onboarding these programs on to in-house platform. Writing and clearly defining integration timeline, deliverables internally and externally. Write technical requirements documentation for process standardization.

BLINK REACTION, MANALAPAN, NJ

2005 – 2008

Operations and Production Manager

Working directly with the CEO and founder, I was responsible for managing a team of engineers and designers responsible for custom website design and development. Worked directly with clients during all phases of the project, including pre-sales, requirements gathering, design and execution, testing, QA, and delivery.

IMG MEDIA, NEW YORK, NY

2007 – 2007

Interactive Producer & Project Manager

Managed and ensured compliance with the project life cycle for each engagement from inception to completion and developed sound implementation plans tailored to the overall scope of projects with careful consideration of both budget and timing. Provided appropriate feedback on project inputs, outputs, internal processes, and quality assurance measures to the functional groups.

TELCORDIA TECHNOLOGIES, PISCATAWAY, NJ

2004 – 2006

Technical Writer & UX Designer

FACTIVA, a DOW JONES COMPANY, PRINCETON, NJ

2001 – 2003

Web Developer

CERTIFICATIONS


Enterprise Agile Coaching (ICP-ENT)
ICAgile
(2023)



Certified SAFe 5.1 Agilist (SA)
Scaled Agile, Inc.
(2022)


Certified Scrum Master (CSM)
Scrum Alliance
(2020)


Six Sigma Black Belt (SSBB)
The Council for Six Sigma (CSSC)
(2020)



ITIL 2011: Intermediate
Navvia
(2015)


Certified Scrum Product Owner (CSPO)
Scrum Alliance
(2014)


Product Management Certificate
Pragmatic Marketing
(2012)


EDUCATION

RUTGERS, the STATE UNIVERSITY OF NEW JERSEY, New Brunswick, NJ

1998 – 2002

Bachelor of Arts |  Information Technology & Informatics

Graduated with Honors.

Minor: Environmental and Business Economics.